Other · Okta coverage
Medallia and Okta: SSO, SCIM and offboarding
Customer experience platform for guest surveys, feedback analytics and service recovery No SCIM provisioning found.
SCIM pricing for every app →What Okta covers for Medallia, and what StitchOps adds.
Okta signs users in and manages accounts where the app supports it in the Okta Integration Network. StitchOps covers the rest of the Medallia account lifecycle.
In the OIN with SAML or OIDC sign in only. No provisioning.
StitchOps covers 6 of 8 capabilities for Medallia.
| Capability | Okta, from the OIN | StitchOps |
|---|---|---|
| Single sign on | SAML or OIDC from the OIN listing. | Not needed. |
| Shared accounts and MFA | Not part of the OIN listing. | Shares Medallia logins and their MFA across a team, with credentials kept in your vault. |
| Joiners | No account creation in the OIN. | Creates the Medallia account with the right role on day one, anywhere a person can log in and act. |
| Movers | No account updates in the OIN. | Changes Medallia roles and access when someone changes jobs, anywhere a person can log in and act. |
| Leavers | No deprovisioning in the OIN. | Removes Medallia access the day someone leaves, anywhere a person can log in and act, and saves evidence of the removal. |
| Password rotation | Not needed for users who sign in with SAML or OIDC. | Rotates shared admin logins in Medallia on a schedule or after an offboarding. |
| Access reviews | No connector to read or remove Medallia accounts. | Pulls the Medallia user list on a schedule, compares it to your directory, and removes what you approve. |
| Audit evidence | Nothing logged inside Medallia. | Step level evidence for every action StitchOps takes in Medallia. |
Single sign on
Okta, from the OIN
SAML or OIDC from the OIN listing.
StitchOps
Not needed.
Shared accounts and MFA
Okta, from the OIN
Not part of the OIN listing.
StitchOps
Shares Medallia logins and their MFA across a team, with credentials kept in your vault.
Joiners
Okta, from the OIN
No account creation in the OIN.
StitchOps
Creates the Medallia account with the right role on day one, anywhere a person can log in and act.
Movers
Okta, from the OIN
No account updates in the OIN.
StitchOps
Changes Medallia roles and access when someone changes jobs, anywhere a person can log in and act.
Leavers
Okta, from the OIN
No deprovisioning in the OIN.
StitchOps
Removes Medallia access the day someone leaves, anywhere a person can log in and act, and saves evidence of the removal.
Password rotation
Okta, from the OIN
Not needed for users who sign in with SAML or OIDC.
StitchOps
Rotates shared admin logins in Medallia on a schedule or after an offboarding.
Access reviews
Okta, from the OIN
No connector to read or remove Medallia accounts.
StitchOps
Pulls the Medallia user list on a schedule, compares it to your directory, and removes what you approve.
Audit evidence
Okta, from the OIN
Nothing logged inside Medallia.
StitchOps
Step level evidence for every action StitchOps takes in Medallia.
Okta coverage from the Okta Integration Network, read October 10, 2026. Medallia on okta.com StitchOps for Okta →
SCIM and API tax
What Medallia charges to automate accounts.
We found no SCIM provisioning for Medallia: the Okta Integration Network lists no provisioning for it, and Medallia does not publish SCIM support. Ask the vendor before you count on it.
Pricing notes
Added for the hospitality retail app catalog from vendor research (high confidence, vendor Medallia). No SCIM found: no provisioning in the Okta Integration Network as of 2026 to 10 to 10 and no published SCIM support (rule set by Kyle 2026 to 10 to 10).
Last verified 2026-10-10 (estimate). SCIM pricing for every app · Method
Estimate Medallia and your other apps
Loading prices.
Expected scenario, list prices, SSO required, default department shares.
Automate Medallia accounts on the plan you have.
StitchOps carries what your identity provider decides into the app, through an API when one exists, and anywhere a person can log in and act when one does not.
Joiners
Create the Medallia account with the right role when your HR system or identity provider says someone starts.
Movers
Change Medallia roles, teams and access when someone changes department or manager.
Leavers
Remove Medallia access the same day someone leaves, and free the seat.
Access checks
List who can log in to Medallia on a schedule, with evidence for the audit.
Common questions.
Does Medallia support SCIM?
Not that we found. The Okta Integration Network lists no provisioning for Medallia, and Medallia does not publish SCIM support, so accounts are created and removed by hand or by a tool that works in Medallia the way an admin would.
Can Medallia accounts be automated without upgrading?
Yes. StitchOps creates, changes and removes Medallia accounts on the plan you already have, triggered by the events your identity provider already sends. It uses an API when one exists and works anywhere a person can log in and act when one does not.
Is Medallia in the Okta Integration Network?
Yes. As of October 10, 2026, the OIN lists Medallia with SAML, SWA sign in and no provisioning.
Can Okta deprovision Medallia users?
Not through an OIN connector. StitchOps removes Medallia accounts the day someone leaves, anywhere a person can log in and act, and saves evidence of each removal.
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