Subprocessors
Version 1.0 · Effective October 1, 2026
About this list
StitchOps, Inc. ("StitchOps") uses the subprocessors below to provide the Service. A subprocessor is a third party that processes Customer Personal Data on StitchOps' behalf, as described in Section 7 of the StitchOps Data Processing Addendum at https://www.stitchops.io/legal/dpa (the "DPA"). Capitalized terms not defined here have the meanings given in the DPA and the StitchOps Master Subscription Agreement at https://www.stitchops.io/legal/msa.
Personal Data that workflows handle stays with the Digital Worker on Customer's own Execution Infrastructure, so it does not reach these subprocessors unless the entry says so. When Customer uses its own AI model, that provider works under Customer's own agreement and is not a StitchOps subprocessor.
Each subprocessor is bound by written data protection terms at least as protective as the DPA, and StitchOps remains responsible for its performance.
Changes and notices
StitchOps gives at least 30 days notice before a new subprocessor begins processing Personal Data. To receive notices, subscribe at https://www.stitchops.io/legal. Customer may object to a new subprocessor on reasonable data protection grounds by writing to privacy@stitchops.io within the notice period, as described in Section 7.4 of the DPA.
Subprocessors
Amazon Web Services, Inc.
- Purpose
- Hosting and content delivery for the Control Plane, including Amazon CloudFront
- Location
- United States (US West, Oregon, with failover in US East, N. Virginia)
- Data
- Workflow definitions and configuration, account details for administrators and Users, execution metadata, and any data Customer configures a workflow to send to the Control Plane
- When
- Always
MongoDB, Inc. (MongoDB Atlas)
- Purpose
- Control Plane database
- Location
- United States
- Data
- Workflow definitions and configuration, account details for administrators and Users, execution metadata, and any data Customer configures a workflow to send to the Control Plane
- When
- Always
Auth0 (Okta, Inc.)
- Purpose
- Sign in to the StitchOps console
- Location
- United States
- Data
- Name, email address, and sign in events for administrators and Users
- When
- Always
Grafana Labs
- Purpose
- Monitoring and logs for the Service
- Location
- United States
- Data
- Operational logs and metrics, which may include account identifiers and execution metadata
- When
- Always
Stripe, Inc.
- Purpose
- Billing and payments
- Location
- United States
- Data
- Billing contact details and payment information
- When
- When Customer is billed by StitchOps
Google LLC (Google Workspace)
- Purpose
- Email and documents for customer communication and support
- Location
- United States
- Data
- Contents of emails and documents exchanged with Customer, including support requests
- When
- Always
Slack Technologies, LLC
- Purpose
- Shared support channels
- Location
- United States
- Data
- Messages and files shared in the channel
- When
- When an Order Form includes a shared Slack channel
LangChain, Inc. (LangSmith)
- Purpose
- Monitoring and troubleshooting of AI Features
- Location
- United States
- Data
- Records of AI Feature requests and responses, which may include Customer Data sent to a model
- When
- When Customer uses AI Features
Anthropic, PBC
- Purpose
- AI model inference
- Location
- United States
- Data
- Content Customer sends to AI Features
- When
- Only when Customer elects StitchOps Provided Inference with Anthropic
Google LLC (Google Cloud)
- Purpose
- AI model inference
- Location
- United States
- Data
- Content Customer sends to AI Features
- When
- Only when Customer elects StitchOps Provided Inference with Google