IT · SCIM pricing
Freshservice SCIM pricing
IT service management and service desk software. SCIM costs extra: 5.2 times the price of the plan most teams buy.
SCIM pricing for every app →What Okta covers for Freshservice, and what StitchOps adds.
Okta signs users in and manages accounts where the app supports it in the Okta Integration Network. StitchOps covers the rest of the Freshservice account lifecycle.
In the OIN with SAML or OIDC sign in only. No provisioning.
StitchOps covers 6 of 8 capabilities for Freshservice.
| Capability | Okta, from the OIN | StitchOps |
|---|---|---|
| Single sign on | SAML or OIDC from the OIN listing. | Not needed. |
| Shared accounts and MFA | Not part of the OIN listing. | Shares Freshservice logins and their MFA across a team, with credentials kept in your vault. |
| Joiners | No account creation in the OIN. | Creates the Freshservice account with the right role on day one, anywhere a person can log in and act. |
| Movers | No account updates in the OIN. | Changes Freshservice roles and access when someone changes jobs, anywhere a person can log in and act. |
| Leavers | No deprovisioning in the OIN. | Removes Freshservice access the day someone leaves, anywhere a person can log in and act, and saves evidence of the removal. |
| Password rotation | Not needed for users who sign in with SAML or OIDC. | Rotates shared admin logins in Freshservice on a schedule or after an offboarding. |
| Access reviews | No connector to read or remove Freshservice accounts. | Pulls the Freshservice user list on a schedule, compares it to your directory, and removes what you approve. |
| Audit evidence | Nothing logged inside Freshservice. | Step level evidence for every action StitchOps takes in Freshservice. |
Single sign on
Okta, from the OIN
SAML or OIDC from the OIN listing.
StitchOps
Not needed.
Shared accounts and MFA
Okta, from the OIN
Not part of the OIN listing.
StitchOps
Shares Freshservice logins and their MFA across a team, with credentials kept in your vault.
Joiners
Okta, from the OIN
No account creation in the OIN.
StitchOps
Creates the Freshservice account with the right role on day one, anywhere a person can log in and act.
Movers
Okta, from the OIN
No account updates in the OIN.
StitchOps
Changes Freshservice roles and access when someone changes jobs, anywhere a person can log in and act.
Leavers
Okta, from the OIN
No deprovisioning in the OIN.
StitchOps
Removes Freshservice access the day someone leaves, anywhere a person can log in and act, and saves evidence of the removal.
Password rotation
Okta, from the OIN
Not needed for users who sign in with SAML or OIDC.
StitchOps
Rotates shared admin logins in Freshservice on a schedule or after an offboarding.
Access reviews
Okta, from the OIN
No connector to read or remove Freshservice accounts.
StitchOps
Pulls the Freshservice user list on a schedule, compares it to your directory, and removes what you approve.
Audit evidence
Okta, from the OIN
Nothing logged inside Freshservice.
StitchOps
Step level evidence for every action StitchOps takes in Freshservice.
Okta coverage from the Okta Integration Network, read October 10, 2026. FreshService on okta.com StitchOps for Okta →
SCIM and API tax
What Freshservice charges to automate accounts.
Freshservice includes SCIM provisioning only on Pro, at $99 per user a month. That is 5.2 times the price of the plan most teams buy (Starter, $19 per user a month). For 100 users, the SCIM tax comes to about $96,000 a year.
Pricing notes
Starter $19, Growth $49, Pro $99, Enterprise custom. SCIM on Pro (via Azure/Okta/OneLogin marketplace apps) and Enterprise.
Last verified 2026-06-12. Source · SCIM pricing for every app · Method
Pricing data includes the SCIM Tax Index (Iden), CC BY 4.0, https://scimtax.org/. Modified and extended by StitchOps.
Estimate Freshservice and your other apps
Loading prices.
Expected scenario, list prices, SSO required, default department shares.
Automate Freshservice accounts on the plan you have.
StitchOps carries what your identity provider decides into the app, through an API when one exists, and anywhere a person can log in and act when one does not.
Joiners
Create the Freshservice account with the right role when your HR system or identity provider says someone starts.
Movers
Change Freshservice roles, teams and access when someone changes department or manager.
Leavers
Remove Freshservice access the same day someone leaves, and free the seat.
Access checks
List who can log in to Freshservice on a schedule, with evidence for the audit.
Common questions.
Does Freshservice support SCIM?
Yes, but only on Pro, at $99 per user a month. On the plan most teams buy, SCIM is not available.
Which Freshservice plan includes SCIM?
Pro, at $99 per user a month, against Starter, $19 per user a month for the plan most teams buy. At 100 users the difference is about $96,000 a year.
Can Freshservice accounts be automated without upgrading?
Yes. StitchOps creates, changes and removes Freshservice accounts on the plan you already have, triggered by the events your identity provider already sends. It uses an API when one exists and works anywhere a person can log in and act when one does not.
Is Freshservice in the Okta Integration Network?
Yes. As of October 10, 2026, the OIN lists FreshService with SAML sign in and no provisioning.
Can Okta deprovision Freshservice users?
Not through an OIN connector. StitchOps removes Freshservice accounts the day someone leaves, anywhere a person can log in and act, and saves evidence of each removal.
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