CRM and sales · US and Canada

Elead user access for your BDC and sales floor.

StitchOps sets up new BDC reps and salespeople in Elead the day HR adds them and removes their access the moment they leave, at every store. It changes shared BDC passwords on a schedule, flags seats nobody uses, and checks every month who can still log in.

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What's hard about Elead today.

BDC jobs turn over fast, and a busy BDC often shares a few logins to keep the phones covered. When a rep leaves, their own login and the shared passwords they knew both need changing. Usually neither happens, so former reps can still reach your customer list and call history long after their last shift.

What StitchOps does in Elead.

Access removed the moment they leave

When HR marks a BDC rep or salesperson as gone, StitchOps removes their Elead login at every store and records the change.

Shared BDC passwords changed

StitchOps changes shared Elead logins on the schedule you set, or right after someone who knew them leaves, and saves the new password to your vault.

New BDC reps ready for the phones

A new rep gets an Elead login the day HR adds them, so they are not borrowing someone else's on their first day.

Seat counts every month

StitchOps lists every Elead user at each store, so you can see which paid seats belong to people who left.

Monthly check of who can log in

StitchOps compares the Elead user list to who actually works here and flags anyone who should not have access.

Before and after.

The manual wayWith StitchOps

BDC rep leavesTheir login stays open and the shared password stays the same.Login removed and shared passwords changed the same day.

New BDC repUses a coworker's login until theirs is ready.Their own login ready the day HR adds them.

Paid seatsNobody checks.A monthly list of seats belonging to former staff.

Monthly access checkNot done.Done every month at every store, with a saved record.

What Okta covers for Elead, and what StitchOps adds.

Okta signs users in and manages accounts where the app supports it in the Okta Integration Network. StitchOps covers the rest of the Elead account lifecycle.

Not in the Okta Integration Network.

StitchOps covers 8 of 8 capabilities for Elead.

What Okta covers for Elead, and what StitchOps adds
Capability	Okta, from the OIN	StitchOps
Single sign on	No SAML or OIDC in the OIN.	Enterprise password management signs users in to Elead with vaulted credentials. Users never need the password.
Shared accounts and MFA	Not part of the OIN listing.	Shares Elead logins and their MFA across a team, with credentials kept in your vault.
Joiners	No account creation in the OIN.	Creates the Elead account with the right role on day one, anywhere a person can log in and act.
Movers	No account updates in the OIN.	Changes Elead roles and access when someone changes jobs, anywhere a person can log in and act.
Leavers	No deprovisioning in the OIN.	Removes Elead access the day someone leaves, anywhere a person can log in and act, and saves evidence of the removal.
Password rotation	No password rotation in Elead.	Changes the Elead password on a schedule and the day someone leaves, and updates your vault in the same run.
Access reviews	No connector to read or remove Elead accounts.	Pulls the Elead user list on a schedule, compares it to your directory, and removes what you approve.
Audit evidence	Nothing logged inside Elead.	Step level evidence for every action StitchOps takes in Elead.

Single sign on
Okta, from the OIN
No SAML or OIDC in the OIN.
StitchOps
Enterprise password management signs users in to Elead with vaulted credentials. Users never need the password.
Shared accounts and MFA
Okta, from the OIN
Not part of the OIN listing.
StitchOps
Shares Elead logins and their MFA across a team, with credentials kept in your vault.
Joiners
Okta, from the OIN
No account creation in the OIN.
StitchOps
Creates the Elead account with the right role on day one, anywhere a person can log in and act.
Movers
Okta, from the OIN
No account updates in the OIN.
StitchOps
Changes Elead roles and access when someone changes jobs, anywhere a person can log in and act.
Leavers
Okta, from the OIN
No deprovisioning in the OIN.
StitchOps
Removes Elead access the day someone leaves, anywhere a person can log in and act, and saves evidence of the removal.
Password rotation
Okta, from the OIN
No password rotation in Elead.
StitchOps
Changes the Elead password on a schedule and the day someone leaves, and updates your vault in the same run.
Access reviews
Okta, from the OIN
No connector to read or remove Elead accounts.
StitchOps
Pulls the Elead user list on a schedule, compares it to your directory, and removes what you approve.
Audit evidence
Okta, from the OIN
Nothing logged inside Elead.
StitchOps
Step level evidence for every action StitchOps takes in Elead.

Okta coverage from the Okta Integration Network, read October 10, 2026. Elead has no OIN listing. StitchOps for Okta →

SCIM and API tax

What Elead charges to automate accounts.

Elead does not publish whether SCIM provisioning is included or which plan it needs. Ask the vendor before you count on it, or price it with your own contract in the calculator.

Pricing notes

StitchOps directory entry. SCIM availability and pricing not yet verified.

Last verified 2026-10-06 (estimate). SCIM pricing for every app · Method

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Expected scenario, list prices, SSO required, default department shares.

Common questions.

Our BDC shares logins. Can StitchOps help with that?

Yes. StitchOps can change shared Elead passwords on a schedule or whenever someone who knew them leaves, and keep the new ones in your password vault so only the right people can use them.

Can it remove a BDC rep from Elead the day they leave?

Yes. When HR or your identity system marks them as gone, StitchOps removes their Elead login at every store you choose and records the change.

Do you need our Elead admin password?

StitchOps uses the admin login kept in your password vault, such as 1Password or Keeper, or in the StitchOps vault. It runs only on a secure computer inside your network, and the AI never sees it.

Does it also handle the DMS and other systems?

Yes. The same task can remove a person from Elead, your DMS, RouteOne and your OEM portals, and the monthly check covers all of them together.

Does Elead support SCIM?

Elead does not publish it. Ask the vendor which plan includes SCIM provisioning before you rely on it.

Can Elead accounts be automated without upgrading?

Yes. StitchOps creates, changes and removes Elead accounts on the plan you already have, triggered by the events your identity provider already sends. It uses an API when one exists and works anywhere a person can log in and act when one does not.

Is Elead in the Okta Integration Network?

No. As of October 10, 2026, the OIN has no listing for Elead. Okta can sign users in only through a custom app if Elead supports SAML or OIDC, and has no connector to manage Elead accounts.

Can Okta deprovision Elead users?

Not through an OIN connector. StitchOps removes Elead accounts the day someone leaves, anywhere a person can log in and act, and saves evidence of each removal.

How do you rotate Elead passwords when someone leaves?

StitchOps logs in to Elead, sets a new password, confirms it took effect, and updates 1Password, Keeper or the StitchOps vault in the same run.

For your IT team

Where it runs: An agent runs an unattended desktop session on a dedicated worker VM in your environment, on Windows or macOS. It connects outbound only over TLS 1.2 or later. No inbound ports are opened.
Credentials: Credentials stay in your vault (1Password or Keeper) or in the StitchOps vault, encrypted with AWS KMS and resolved on the worker at run time. Models never see the values.
Identity systems: Changes in Okta, Entra ID or Active Directory can start a task. StitchOps carries them into dealer systems that have no SCIM or API. JumpCloud is supported through our joint program. StitchOps is listed in the Okta Integration Network.
APIs where they exist: Where a system offers an API, such as Authenticom DealerVault or Fortellis, StitchOps uses it. Everything else runs through browser or desktop automation, anywhere a person can log in and act.
Logs and telemetry: Every run keeps step level logs with status, timing and redacted results. Telemetry is content free: no field values, no personal data, no screenshots.
Security reviews: SOC 2 Type 2 audit completed. ISO 27001 certified. Penetration tested by a third party. The security packet is shared under NDA.
AI assistants: Approved tasks are available as MCP tools to Claude, ChatGPT and Copilot. Destructive actions need explicit confirmation.

Last updated October 2, 2026. Product names are trademarks of their respective owners. StitchOps is not affiliated with or endorsed by them.

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