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Intercom SCIM pricing

Customer messaging, live chat and AI support agent. SCIM costs extra: 4.6 times the price of the plan most teams buy.

SCIM pricing for every app →

What Okta covers for Intercom, and what StitchOps adds.

Okta signs users in and manages accounts where the app supports it in the Okta Integration Network. StitchOps covers the rest of the Intercom account lifecycle.

In the OIN with SAML or OIDC sign in and provisioning.

StitchOps covers 1 of 8 capabilities for Intercom.

  • Single sign on

    Okta, from the OIN

    SAML or OIDC from the OIN listing.

    StitchOps

    Not needed.

  • Shared accounts and MFA

    Okta, from the OIN

    Not part of the OIN listing.

    StitchOps

    Shares Intercom logins and their MFA across a team, with credentials kept in your vault.

  • Joiners

    Okta, from the OIN

    Creates accounts through the OIN connector.

    StitchOps

    Not needed.

  • Movers

    Okta, from the OIN

    Updates accounts through the OIN connector.

    StitchOps

    Not needed.

  • Leavers

    Okta, from the OIN

    Deactivates accounts through the OIN connector.

    StitchOps

    Not needed.

  • Password rotation

    Okta, from the OIN

    Not needed for users who sign in with SAML or OIDC.

    StitchOps

    Rotates shared admin logins in Intercom on a schedule or after an offboarding.

  • Access reviews

    Okta, from the OIN

    The connector lets Okta read and remove Intercom accounts for reviews.

    StitchOps

    Not needed for reviews of assigned access.

  • Audit evidence

    Okta, from the OIN

    Okta logs the changes its connector makes.

    StitchOps

    Not needed.

Okta coverage from the Okta Integration Network, read October 10, 2026. Intercom on okta.com StitchOps for Okta →

SCIM and API tax

What Intercom charges to automate accounts.

Intercom includes SCIM provisioning only on Expert, at $132 per user a month. That is 4.6 times the price of the plan most teams buy (Essential, $29 per user a month). For 100 users, the SCIM tax comes to about $123,600 a year.

SSO sits on the same plan as SCIM or above it. If you need SSO anyway, that upgrade is not avoidable, and the calculator counts it that way.

Pricing notes

SCIM gated to Expert tier. Fin AI resolutions priced separately ($0.99/resolution).

Last verified 2026-06-12. Source · SCIM pricing for every app · Method

Pricing data includes the SCIM Tax Index (Iden), CC BY 4.0, https://scimtax.org/. Modified and extended by StitchOps.

Estimate Intercom and your other apps

Loading prices.

Tune it in the full calculator

Expected scenario, list prices, SSO required, default department shares.

Automate Intercom accounts on the plan you have.

StitchOps carries what your identity provider decides into the app, through an API when one exists, and anywhere a person can log in and act when one does not.

Joiners

Create the Intercom account with the right role when your HR system or identity provider says someone starts.

Movers

Change Intercom roles, teams and access when someone changes department or manager.

Leavers

Remove Intercom access the same day someone leaves, and free the seat.

Access checks

List who can log in to Intercom on a schedule, with evidence for the audit.

Common questions.

Does Intercom support SCIM?

Yes, but only on Expert, at $132 per user a month. On the plan most teams buy, SCIM is not available.

Which Intercom plan includes SCIM?

Expert, at $132 per user a month, against Essential, $29 per user a month for the plan most teams buy. At 100 users the difference is about $123,600 a year.

Can Intercom accounts be automated without upgrading?

Yes. StitchOps creates, changes and removes Intercom accounts on the plan you already have, triggered by the events your identity provider already sends. It uses an API when one exists and works anywhere a person can log in and act when one does not.

Is Intercom in the Okta Integration Network?

Yes. As of October 10, 2026, the OIN lists Intercom with SAML, SWA sign in and provisioning to create, update and deactivate users.

Can Okta deprovision Intercom users?

Yes. The OIN connector deactivates Intercom accounts when a user is removed in Okta.

Last updated . Product names are trademarks of their respective owners. StitchOps is not affiliated with or endorsed by them.

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