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StitchOps

OEM dealer portals · US and Canada

GM GlobalConnect user access for Chevrolet, Buick, GMC and Cadillac stores.

StitchOps sets up GM GlobalConnect logins for new hires at your GM stores and removes them the day someone leaves. It checks every month who can still log in at each rooftop, pulls the reports your controller needs on a schedule, and keeps a record of every step.

All supported dealer systems →

What's hard about GM GlobalConnect today.

GlobalConnect is where your sales, service and parts people do GM business, so nearly everyone at a GM store ends up with a login. When a service advisor or a sales manager leaves, removing that login is easy to forget, and nobody sees it until the next audit. Meanwhile your controller logs in every month to pull the same reports by hand.

What StitchOps does in GM GlobalConnect.

Logins for every department

A new service advisor, parts counter person or sales manager gets the GlobalConnect access their job needs at their store, the same day HR adds them.

Access removed when they leave

When someone is let go, StitchOps removes their GlobalConnect login at every GM rooftop they worked, along with the DMS and the CRM.

Role changes that follow the person

When a technician moves to service advisor, or a salesperson moves to another GM store in the group, StitchOps updates their access to match.

Reports in the controller's folder

StitchOps logs in on a schedule, downloads the sales, service and incentive reports your controller asks for, and saves them where they expect them.

Monthly check of who can log in

Each month StitchOps pulls the GlobalConnect user list at every GM store and flags anyone who no longer works there.

A record for GM and your auditor

Every login added or removed and every report pulled is saved with what was done, when, and the result.

Before and after.

The manual wayWith StitchOps
New service advisorWaits on whoever holds the admin login at that store.GlobalConnect access ready the day HR adds them.
Sales manager leavesLogin stays open until someone notices.Removed at every GM rooftop the day they leave.
Month end reportsThe controller logs in and downloads each one by hand.Pulled on a schedule and saved to the right folder.
Monthly access checkSkipped, because there are too many users across too many stores.User list compared to who works at each store, with exceptions flagged.

What Okta covers for GM GlobalConnect, and what StitchOps adds.

Okta signs users in and manages accounts where the app supports it in the Okta Integration Network. StitchOps covers the rest of the GM GlobalConnect account lifecycle.

In the OIN with SWA password fill only. No SAML, OIDC or provisioning.

StitchOps covers 8 of 8 capabilities for GM GlobalConnect.

  • Single sign on

    Okta, from the OIN

    Password fill only (SWA). No SAML or OIDC.

    StitchOps

    Enterprise password management signs users in to GM GlobalConnect with vaulted credentials. Users never need the password.

  • Shared accounts and MFA

    Okta, from the OIN

    Not part of the OIN listing.

    StitchOps

    Shares GM GlobalConnect logins and their MFA across a team, with credentials kept in your vault.

  • Joiners

    Okta, from the OIN

    No account creation in the OIN.

    StitchOps

    Creates the GM GlobalConnect account with the right role on day one, anywhere a person can log in and act.

  • Movers

    Okta, from the OIN

    No account updates in the OIN.

    StitchOps

    Changes GM GlobalConnect roles and access when someone changes jobs, anywhere a person can log in and act.

  • Leavers

    Okta, from the OIN

    No deprovisioning in the OIN.

    StitchOps

    Removes GM GlobalConnect access the day someone leaves, anywhere a person can log in and act, and saves evidence of the removal.

  • Password rotation

    Okta, from the OIN

    No password rotation in GM GlobalConnect.

    StitchOps

    Changes the GM GlobalConnect password on a schedule and the day someone leaves, and updates your vault in the same run.

  • Access reviews

    Okta, from the OIN

    No connector to read or remove GM GlobalConnect accounts.

    StitchOps

    Pulls the GM GlobalConnect user list on a schedule, compares it to your directory, and removes what you approve.

  • Audit evidence

    Okta, from the OIN

    Nothing logged inside GM GlobalConnect.

    StitchOps

    Step level evidence for every action StitchOps takes in GM GlobalConnect.

Okta coverage from the Okta Integration Network, read October 10, 2026. General Motors GlobalConnect on okta.com StitchOps for Okta →

SCIM and API tax

What GM GlobalConnect charges to automate accounts.

GM GlobalConnect does not publish whether SCIM provisioning is included or which plan it needs. Ask the vendor before you count on it, or price it with your own contract in the calculator.

Pricing notes

StitchOps directory entry. SCIM availability and pricing not yet verified.

Last verified 2026-10-06 (estimate). SCIM pricing for every app · Method

Estimate GM GlobalConnect and your other apps

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Expected scenario, list prices, SSO required, default department shares.

Common questions.

Can StitchOps remove a GlobalConnect login when someone leaves?

Yes. When HR or your identity system marks someone as gone, StitchOps logs in to GlobalConnect with your admin login and removes their access at each GM store. Every removal is recorded.

Which GM reports can it pull for our controller?

Any report your staff download from GlobalConnect today, including sales, incentive and warranty reports. StitchOps pulls them on a schedule for every GM rooftop and files them where your controller and fixed ops director expect them.

We own Chevrolet and Cadillac stores. Does one setup cover both?

Yes. StitchOps works store by store with the admin login for each rooftop, so every GM store in your group is covered by the same setup.

Do you need our GlobalConnect admin password?

StitchOps uses the admin login kept in your password vault, such as 1Password or Keeper, or in the StitchOps vault. It is used only on a secure computer inside your network, and the AI never sees it.

Can the monthly check include our other systems too?

Yes. The same check covers the DMS, the CRM, RouteOne and your other OEM portals, so you see every login a person still has in one list.

Does GM GlobalConnect support SCIM?

GM GlobalConnect does not publish it. Ask the vendor which plan includes SCIM provisioning before you rely on it.

Can GM GlobalConnect accounts be automated without upgrading?

Yes. StitchOps creates, changes and removes GM GlobalConnect accounts on the plan you already have, triggered by the events your identity provider already sends. It uses an API when one exists and works anywhere a person can log in and act when one does not.

Is GM GlobalConnect in the Okta Integration Network?

Yes. As of October 10, 2026, the OIN lists General Motors GlobalConnect with SWA sign in and no provisioning.

Can Okta deprovision GM GlobalConnect users?

Not through an OIN connector. StitchOps removes GM GlobalConnect accounts the day someone leaves, anywhere a person can log in and act, and saves evidence of each removal.

How do you rotate GM GlobalConnect passwords when someone leaves?

StitchOps logs in to GM GlobalConnect, sets a new password, confirms it took effect, and updates 1Password, Keeper or the StitchOps vault in the same run.

For your IT team
Where it runs
An agent runs an unattended desktop session on a dedicated worker VM in your environment, on Windows or macOS. It connects outbound only over TLS 1.2 or later. No inbound ports are opened.
Credentials
Credentials stay in your vault (1Password or Keeper) or in the StitchOps vault, encrypted with AWS KMS and resolved on the worker at run time. Models never see the values.
Identity systems
Changes in Okta, Entra ID or Active Directory can start a task. StitchOps carries them into dealer systems that have no SCIM or API. JumpCloud is supported through our joint program. StitchOps is listed in the Okta Integration Network.
APIs where they exist
Where a system offers an API, such as Authenticom DealerVault or Fortellis, StitchOps uses it. Everything else runs through browser or desktop automation, anywhere a person can log in and act.
Logs and telemetry
Every run keeps step level logs with status, timing and redacted results. Telemetry is content free: no field values, no personal data, no screenshots.
Security reviews
SOC 2 Type 2 audit completed. ISO 27001 certified. Penetration tested by a third party. The security packet is shared under NDA.
AI assistants
Approved tasks are available as MCP tools to Claude, ChatGPT and Copilot. Destructive actions need explicit confirmation.

Last updated . Product names are trademarks of their respective owners. StitchOps is not affiliated with or endorsed by them.

See it run in your GM GlobalConnect.

Fifteen minutes on your top three manual jobs. We tell you which one to hand off first.